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How is demand-responsive transport perceived by vulnerable travel groups?

What do vulnerable travel groups such as the elderly or disabled persons appreciate in demand-responsive transport? And what should transport companies and bus drivers know about the experiences of vulnerable travel groups in order to be able to improve the service? Researchers from Karlstad University conducted a thorough study and created a handbook to shed light on the topic.
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Mapping study of DRT business models has been published

SEI Tallinn's researchers have concluded the research on demand-responsive transport in the Baltic Sea Region.

The publication - DEMAND-RESPONSIVE TRANSPORT (DRT) IN THE BALTIC SEA REGION AND BEYOND: A mapping study of business models and targeted barrier-enabler analysis for policy makers - gives an overview of DRT experiences in 12 countries and benchmarks these to service models operating within the Baltic Sea Region.
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