The aim of this paper was to develop a DRT service model based on the pilot carried
out on the Sõrve peninsula in Saaremaa (Estonia) that would best meet the needs of the local population and local authorities responsible for transport organization. The business model helps to prepare and later analyze the DRT pilot project in Saaremaa, as well implement the innovation process in other sparsely populated areas in the Baltic Sea region. The author, Modern Mobility, used its expert know-how to develop the model. Also feedback from the users, local authorities responsible for transport and other participants in the pilot project was used. Among the 120 registered users of the VEDAS service, a Google Forms based survey during 20.08 - 25.09.2021 was organised. 

The following three research questions were posed to reach the research objective:
1. Which characteristics must the DRT service model meet?
2. What does the DRT model look like in Saaremaa?
3. What are the conclusions and recommendations derived from the Saaremaa pilot project to introduce DRT service in other sparsely populated areas?

Find the report  here: